SKYFIRE’S UNCONDITIONAL
MONEY BACK GUARANTEE
OF COMPLETE SATISFACTION

     Every tape we sell at Skyfire has been shot with high-end broadcast-quality cameras. Our newest Skyfire tapes were shot on digital and the classic Skyfire tapes from prior years have been re-mastered on digital for excepional clarity of picture, color and sound. That is why our Skyfire product guarantee is unconditional.

     If you are not completly satisfied with your purchase from Skyfire, Skyfire will refund your purchase price in full, no questions asked! The purchase price is the price you paid for the Skyfire product and does not include shipping. To obtain a refund, return the product postage prepaid in the original shipping container with proof of purchase and request a refund.

     Upon receipt of the returned product in the original video box and/or sleeve, Skyfire will send back your refund via first class mail upon the next full business day. Skyfire reserves the right to not fill any additional new orders for any customer or household which has requested multiple refunds.

Defective Products:

     Any product found to be defective will be replaced immediately at no charge to the customer. You are openly invited to contact Skyfire. If there is a problem, Skyfire will make every reasonable attempt to satisfy its customers.

     Many people ask what kind of broadcast equipment we use to produce the Skyfire videos. Skyfire is a division of Camrac Studios, an all digital broadcast quality teleproduction facility. Our Skyfire cameras are on the high end of the spectrum, each one costing over $70,000, not including the lenses. Skyfire programs are shot and edited in the 16X9 wide screen aspect ratio that you'll be seeing in the television sets of the future. This wide screen format can be seen on many of our new DVD releases. Then Skyfire creates digital sub-masters that are converted to the normal 4x3 aspect ratios of today's television sets for VHS tape viewing.

      Skyfire Audio is recorded digitaly using our proprietary Skyfire 4-channel surround-sound microphones. These special Skyfire microphones record audio in a complete perfect circle so that you, the Skyfire Customer can hear things which pass behind, in front, and down the sides of the picture in a home theater environment. This sound technology is not available on VHS, but can be heard in many of Skyfire's newer DVD product releases.

      Each skyfire program is edited in Skyfire's all digital edit facility, a multi-million dollar computer bay filled with the latest digital broadcast technologies. Some Skyfire visitors say the room looks like the bridge on the Starship Enterprise. Here each Skyfire scene is carefully shaped and enhanced and subjected to special effects to squeeze the most out of every Skyfire story.

      Then direct from the Skyfire Digital Master, we make each copy onto a special high-quality VHS stock that was developed for users who play their tapes over and over again. Each Skyfire VHS tape is recorded in the fastest standard play speed to achieve the best resolution and sound clarity.